Shipping policy

Shipping Policy

Each item is prepared with care and attention. Processing and shipping times may vary depending on the nature of the product ordered.

Processing Time

Made-to-order jewelry:
These pieces are handcrafted and shipped after the estimated production time indicated in the product description. Please refer to each product page for specific lead times (usually expressed in weeks).

Available paintings:
Original artworks that are listed as available are shipped within 2 to 5 business days from the date of order.

Shipping Origin

All orders are shipped from Paris, France.

Shipping Rates and Delivery Times

Shipping fees are calculated at checkout based on your location and preferred delivery method.

Estimated delivery times after dispatch:

France: 2–5 business days

Europe: 3–8 business days

International: 7–14 business days

Please note: These are estimated timeframes and may vary due to postal delays or customs processing.

Customs and Duties

International orders may be subject to customs duties or taxes, which are the buyer’s responsibility.

Tracking

You will receive a tracking number by email as soon as your order is shipped.

Questions or Issues?

If you have any questions about shipping or if you encounter an issue with your order, feel free to reach out to contact.elenanajdovska@gmail.com.